U.S. Gov Sues Uber Over Discrimination Against Disabled Passengers

The U.S. Department of Justice has launched a major lawsuit against Uber, accusing the ride-hailing giant of violating the Americans with Disabilities Act by systematically discriminating against passengers with disabilities.

According to the complaint, Uber drivers have repeatedly refused rides to riders with service animals, denied access to wheelchair users, and charged unlawful cleaning or cancellation fees to individuals simply seeking transportation.

The case includes disturbing stories from 17 different riders — from a Gulf War veteran who missed a flight after multiple drivers refused his service dog, to a blind man left stranded after four consecutive drivers canceled on him, to a seven-year-old amputee in New York denied a ride because of his wheelchair.

While Uber disputes the claims and insists it enforces a strict zero-tolerance policy for discrimination, the DOJ is demanding damages, policy reforms, and stronger oversight, framing the case as a test of whether one of the United States’ most widely used ride-sharing platforms can truly guarantee equal access for millions of disabled Americans.